QA Department
Quality Assurance Department provides quality support to all the departments of the company as to ensure customer satisfaction. There are two basic functions integrated in QA department.

• Quality Assurance covers all activities from design, development, installation, production, transportation, shipment and documentation. This introduced the rules: "fit for purpose" and "do it right the first time". It includes the regulation of the quality of raw materials, assemblies, products and components; services related to production; and management, production, and inspection processes. Quality Assurance functions as the PDCA (Plan-Do-Check-Act) approach, also known as the Shewhart cycle.
  

• Quality Control – operational techniques and activities intending to ensure that a manufactured product or performed service adheres to a defined set of quality criteria or meets the requirements of quality standards.

QA Department has broad responsibilities and authority in the following areas:

• 1.Quality Improvement – Quality improvement is based on the premise that all work activities can be planned, performed, measured, and improved. QA monitors our progress toward our corporate goal of building a culture in which improvement is continuous and an integral part of the organization.
• 2.Personnel GMP Training and Qualification – all employees who come into contact with our products must begin GMP training within the first month of employment, GMP training continues on a regular basis throughout the length of employment. Tests are given to monitor the effectiveness of training.
• 3.Internal Audits – QA inspectors monitor all phases of production to assess performance and adherence to GMP and to the SOPs of each department.
  4.External Audits – QA oversees and supervises inspections and audits of our facilities by domestic and international regulatory bodies, as well as by customers and independent auditing firms.
• 5.Supplier Qualification – QA department maintains an audit program to verify our suppliers’ ability to provide consistent products that meet our strict quality requirements.
• 6.Document and Record Control – QA is responsible for maintaining all documents, records and Standard Operating Procedures, making sure that they are up to date.
• 7.Inspection and Acceptance Testing – QA has the authority to release and reject any component or finished product that does not meet specifications.
• 8.Non-Conformances – QA handles the identification, documentation, control, investigation and disposition of all non-conforming materials, components and final products.

QA department is making efforts to improve quality system continuously to provide the highest quality products and services to domestic and international customers.